A: The prices online exclude VAT and delivery.
A: Delivery costs will depend on the location you need goods shipping and the weights of the products you order. We work with a wide range of couriers and will always aim to provide you with the most competitive shipping costs. Alternatively, if you want to save on delivery costs you are welcome to collect from our offices in Basingstoke, Hampshire.
A: Yes, we can ship your merchandise to any location you require, our team are experienced in international shipping as we ship globally every day.
A: Yes, we ensure all items you order come into our Basingstoke warehouse for quality control before we ship anything. This means if you order a number of items we will consolidate into one shipment and ship anywhere you require – If you require items shipping to multiple locations we can also make this happen.
A: Absolutely, we have in house designers who spend their entire days designing solutions for our customers.
A: Yes, if you supply us with your logo in a print ready format .ai or .eps (Saved to 300dpi) we can take care of your artwork for you, we will also visualise your artwork onto a proof for your final approval.
A: No worries, send this to us and we will see if the resolution is good enough to use for print. If it isn’t, we have designers who can re-draw your logos and supply them back to you in all the formats you will need (artwork charges will apply)
A: Yes, when ordering we will ask you to provide your company Brand Guidelines but if these are not available or you do not have them you can simply supply the pantones you want us to work to and we will ensure your merchandise is on brand and matched to your corporate colours.
A: Yes, we have a UV digital press in house that means we can print in house.
A: Yes. We can store it all here and dispatch as one complete order. Alternatively, if you have items which are urgent we can ensure these are delivered to you as soon as they are available.
A: Give us a call, we would love to talk to you. We have an experienced sales team are available to talk you through the process, just call us on 01256 352415
A: All items we produce have different lead times, we will make you aware of manufacturing lead times when we quote. If you need your order in a hurry, just let us know, some products we can offer on an express service and we can offer some items in a turnaround time as little as 2 days. Just let us know your deadline when you get in touch and we will help you make sure you meet it.
A: Yes, for example if you have an event and you want to produce event bags, we will add all the content to the event bags for you. As we also offer print services, if your event bags need printed collateral or leaflets in them we can also take care of this.
A: Ordering larger quantities of stock will mean you can benefit from lower unit costs per item, we understand though that this is not always possible as you may have limitations on space in your office. We can therefore offer you with stock holding services which you can call off as and when you need it.